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Caribbean Princess®

Princess Cruises®

Ship Reviews

Overall Rating

Based on 84 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

21 day Eastern/Southern Caribbean

January

Pros: Ports of St. Vincent and Guadeloupe

Cons: Ship needs refurbishment

Recommended: No

Ship is old and tired. Many maintenance issues. Our stateroom bathroom flooded due to broken pipe on day 2. Hand washing stations often inoperable. Technology is sporadic at best. Medallion app and medallion connectivity issues. Do not recommend until ship is refurbished.

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November 2023 Princess Cruise

November

Pros: Medallion process

Cons:

Recommended: Yes

Overall, I was satisfied with the boarding process on the day the cruise began. It had been quite a while since I last cruised and I was really impressed with the process. Also, the Medallion process for onboarding, cabin entry and disembarking was impressive.

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First time Princess Caribbean Cruise

June

Pros: Exceeded expectations once on the boat

Cons: Online Phone Staff through Princess Cruise was poor

Recommended: Yes

The online staff for Princess Cruise was poor. It was difficult to get through and they gave inconsistent information each time we called. The training and knowledge was a bad experience. But once we got on the cruise everything exceeded my expectation as we had personal attention everywhere we went on the boat. The staff members were friendly, available, accomodating. The rooms were comfortable and organized, the food was unique and exceptional and the events were so well thought out. We ended having the most incredible experience once we got on the ship.

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Ship has dropped behind newer ships

May

Pros: Excellent Staff, Food was reliable good

Cons: Some issues with Medallion for dining, No traditional dining

Recommended: Yes

The Caribbean Princess is starting to show its age. When compared to newer ships it is lacking many features such as having only two specialty dining venues. While it would be expected that an older ship would lag behind newer ships, it definitely is ready for the upcoming refurbishment. The Medallion was a generally nice feature, but it was impossible to make changes to our dining reservations. I had to call and speak to a person, which was fine and I was able to make the changes I wanted to. It was also a bit irritating that to make reservations to the specialty dining restaurant pre-cruise, I would have to pay in advance, even though we had the Premium package which included two specialty dining nights, and then be refunded the money when on the ship. We also missed the traditional dining where you have the same table, tablemates, and staff throughout the cruise. Since we have been on several Caribbean cruises we only did an excursion while in Roatan. The excursion was listed as easy, and it was anything but. While I understand that prices have increased, the pricing of the excursions seems to have jumped up significantly. I think we will not be looking at any cruise to the Caribbean in the future. Overall, we enjoyed our cruise and getting back on a Princess ship. We are looking forward to checking out the new Sun and Star Princess ships.

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Destination - Panama Canal

March

Pros: Entertainment, Food, and Staff

Cons: Spa

Recommended: Yes

This cruise was EPIC with the exception of the spa experience. While the Caribbean Princess is somewhat dated, you would never know it based on the food and entertainment. However, the Thermal Spa was a disappointment (compared to Holland America's Thermal Spa). There were limited heated stone chairs, the rain showers were average. and there was no heated thermal pool. Despite the thermal spa disappointment, I have already booked my next adventure on the Caribbean Princess.

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A great cruise

March

Pros: Fantastic experience. Attentive crew. Great and varied menu. Lots of entertainment choices. Superb production shows.

Cons: None

Recommended: Yes

This was a wonderful experience with no issues.

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Excellent experience

December

Pros: Attentive staff, friendly service, great food, terrific entertainment, clean ship

Cons: None

Recommended: Yes

It is easy to see why Princess Cruises stands above the others when it comes to providing an exceptional cruise experience. We were warmly greeted by members of the staff each and every day, in the public room, in corridors, and in passing throughout the ship. The menus in the Dining room offered a diverse selection to satisfy every pallet. The entertainment in the theater and around the ship was of exceptional quality, and the activities were plentiful for those who wish to pick and choose their areas of fun. The ship was very clean and well-maintained, and the staff was exceptional in their level of service.

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Caribbean Princess®  |  Cruises

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